Albayt Plastic Company

1. GENERAL INFORMATION

1.1 Company Details

  • Company Name: AlAliaa Plastic Factory W.L.L
  • Address: Building 2077, Road 436, Block 704, Salmabad, Bahrain
  • Phone: (+973) 1764 6660
  • Email: support@albaytplastic.com
  • Website: albaytplastic.com
  • Business Registration: CR-85357-1

1.2 Scope of Agreement

These Terms and Conditions govern your use of our website and the purchase of plastic products from Albayt Plastic Company. By accessing our website or making a purchase, you agree to these terms in their entirety.

2. DEFINITIONS

  • “Company,” “We,” “Us,” “Our” refers to Albayt Plastic Company
  • “Customer,” “You,” “Your” refers to the individual or entity purchasing products
  • “Products” refers to all plastic items sold by our company including bags, sheets, table covers, and garbage bags
  • “Website” refers to albaytplastic.com and all associated pages
  • “Order” refers to your request to purchase products from us

3. PRODUCT INFORMATION

3.1 Product Categories

Our product range includes:

  • Garbage bags (various sizes: 30gm, 50gm, 70gm)
  • Table covers (multiple sizes available)
  • Plastic bags (OPK and other varieties)
  • Sufra sheets
  • Custom plastic solutions

3.2 Product Specifications

All products are manufactured to industry standards. Detailed specifications, including weight, dimensions, and material composition, are provided on individual product pages.

3.3 Product Availability

Product availability is subject to stock levels. We reserve the right to discontinue products or modify specifications with reasonable notice.

4. PRICING AND PAYMENT

4.1 Pricing

  • All prices are displayed in Bahraini Dinars (BHD)
  • Prices include applicable VAT unless otherwise stated
  • Prices are subject to change without prior notice
  • The price charged will be the price displayed at the time of order confirmation

4.2 Payment Methods

We accept:

  • Credit/Debit cards (Visa, Mastercard)
  • Bank transfers
  • Cash on delivery (where available)
  • Digital payment methods as available

4.3 Payment Terms

  • Payment is due upon order placement unless otherwise arranged
  • For bulk orders, special payment terms may be negotiated
  • All payments must be in Bahraini Dinars

5. ORDERING PROCESS

5.1 Order Placement

  • Orders can be placed through our website or by contacting us directly
  • All orders are subject to acceptance by our company
  • We reserve the right to refuse or cancel orders at our discretion

5.2 Order Confirmation

  • You will receive an email confirmation upon successful order placement
  • Order confirmation includes delivery timeframe and total cost
  • Any discrepancies should be reported within 24 hours

6. SHIPPING AND DELIVERY

6.1 Delivery Areas

We deliver throughout Bahrain. International shipping may be available upon request.

6.2 Delivery Times

  • Standard delivery: 1-3 business days
  • Bulk orders: 3-7 business days
  • Delivery times are estimates and may vary during peak periods

6.3 Delivery Charges

  • FREE DELIVERY on all orders over 100 BHD
  • Standard delivery fee applies to orders under 100 BHD
  • Special delivery arrangements incur additional charges

6.4 Delivery Process

  • Delivery is made to the address provided during checkout
  • Someone must be available to receive the delivery
  • We are not responsible for delays due to incorrect addresses or the unavailability of the recipient

7. RETURNS AND REFUNDS

7.1 Return Policy

  • 15-day return policy from the date of delivery
  • Products must be unused and in original packaging
  • Custom or specially ordered items are non-returnable
  • Return shipping costs are borne by the customer unless the product is defective

7.2 Refund Process

  • Refunds are processed within 7-14 business days after return approval
  • Refunds are issued to the original payment method
  • Refund amount may exclude original shipping charges

7.3 Damaged or Defective Products

  • Report damaged or defective products within 48 hours of delivery
  • We will arrange a replacement or a full refund at no additional cost
  • Photos of damaged products may be required for processing claims

8. QUALITY ASSURANCE

8.1 Product Quality

  • All products meet relevant industry standards
  • Products are inspected before dispatch
  • We guarantee that products are free from manufacturing defects

8.2 Warranty Coverage

  • Manufacturing defects are covered for 30 days from purchase
  • Normal wear and tear is not covered
  • Misuse or improper storage voids warranty coverage

9. CUSTOMER RESPONSIBILITIES

9.1 Proper Use

  • Products must be used for their intended purpose only
  • Follow all safety guidelines and instructions
  • Plastic bags must be kept away from small children to prevent suffocation

9.2 Storage Requirements

  • Store products in cool, dry conditions
  • Avoid exposure to extreme temperatures or direct sunlight
  • Proper storage ensures product longevity and performance

10. INTELLECTUAL PROPERTY

10.1 Trademarks and Copyrights

  • All website content, logos, and product designs are our intellectual property
  • Customers may not reproduce, distribute, or use our content without permission
  • Product usage rights are limited to the intended purpose of the products

11. PRIVACY AND DATA PROTECTION

11.1 Data Collection

  • We collect only the necessary information for order processing
  • Customer data is protected in accordance with Bahrain’s data protection laws
  • Full details are available in our separate Privacy Policy

11.2 Data Usage

  • Customer information is used solely for order fulfillment and customer service
  • We do not sell or share customer data with third parties
  • Marketing communications require explicit consent

12. LIMITATION OF LIABILITY

12.1 Liability Limits

  • Our liability is limited to the value of products purchased
  • We are not liable for indirect, consequential, or incidental damages
  • Force majeure events are excluded from our liability

12.2 Exclusions

  • Damage caused by misuse or improper handling
  • Normal wear and tear of products
  • Delays due to circumstances beyond our control

13. DISPUTE RESOLUTION

13.1 Governing Law

These terms are governed by the laws of the Kingdom of Bahrain.

13.2 Dispute Resolution Process

  1. Direct negotiation with our customer service team
  2. Mediation through recognized Bahrain commercial mediation services
  3. Arbitration under the Bahrain Commercial Arbitration Centre rules
  4. Court proceedings as a last resort

14. CUSTOMER SUPPORT

14.1 Contact Information

  • 24/7 Support Hotline: (+973) 1764 6660
  • Email Support: support@albaytplastic.com
  • Business Hours: 09:00 AM – 6:00PM Sunday till Thursday
  • Address: 436 Salmabad, Bahrain

14.2 Response Times

  • Phone inquiries: Immediate during business hours
  • Email inquiries: Within 24 hours
  • Complex issues: Within 48 hours

15. MODIFICATIONS TO TERMS

15.1 Updates

  • We reserve the right to modify these terms at any time
  • Changes will be posted on our website with the effective date
  • Continued use of our services constitutes acceptance of the modified terms

15.2 Notification

  • Significant changes will be communicated via email
  • Regular customers will receive advance notice when possible

16. SEVERABILITY

If any provision of these terms is found to be unenforceable, the remaining provisions will continue to be valid and enforceable.

17. CONTACT FOR TERMS INQUIRIES

For questions regarding these Terms and Conditions, please contact us at:

  • Email: support@albaytplastic.com
  • Phone: (+973) 1764 6660
  • Address: 436 Salmabad, Bahrain

By using our website or purchasing our products, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions.

© 2025 AlAliaa Palstic Factory W.L.L All rights reserved.