{"id":5200,"date":"2023-10-25T04:00:35","date_gmt":"2023-10-25T04:00:35","guid":{"rendered":"https:\/\/electio.ecom.themepreview.xyz\/home-one\/?page_id=13"},"modified":"2025-12-09T09:56:52","modified_gmt":"2025-12-09T09:56:52","slug":"refund_returns-2","status":"publish","type":"page","link":"https:\/\/albaytplastic.com\/ar\/refund_returns-2\/","title":{"rendered":"Refund and Returns Policy"},"content":{"rendered":"<p><strong>AlBaytPlastic.com<\/strong><br>Brand of <strong>Al Aliaa Plastic Factory W.L.L<\/strong><\/p>\n\n\n\n<p><strong>Shipping &amp; Delivery Policy<\/strong><\/p>\n\n\n\n<p><strong>1. International Shipping<\/strong><\/p>\n\n\n\n<p><strong>Cost<\/strong><\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Shipping costs are calculated based on:\n<ul class=\"wp-block-list\">\n<li>Destination country<\/li>\n\n\n\n<li>Order weight &amp; dimensions<\/li>\n\n\n\n<li>Preferred shipping method<\/li>\n<\/ul>\n<\/li>\n\n\n\n<li>The final shipping cost will be displayed at checkout before payment.<\/li>\n<\/ul>\n\n\n\n<p><strong>Timelines<\/strong><\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Standard International Shipping: <strong>7\u201321 business days<\/strong><\/li>\n\n\n\n<li>Express International Shipping: <strong>3\u20137 business days<\/strong><\/li>\n\n\n\n<li>Processing time prior to dispatch: <strong>1\u20133 business days<\/strong><\/li>\n\n\n\n<li>Customs delays may extend delivery timelines; these are outside our control.<\/li>\n<\/ul>\n\n\n\n<p><strong>Methods<\/strong><\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>We ship internationally via trusted logistics partners such as:\n<ul class=\"wp-block-list\">\n<li>DHL \/ FedEx \/ Aramex (or equivalent)<\/li>\n<\/ul>\n<\/li>\n\n\n\n<li>Tracking details will be provided once the order is dispatched.<\/li>\n<\/ul>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<p><strong>2. Local Shipping (Bahrain)<\/strong><\/p>\n\n\n\n<p><strong>Cost<\/strong><\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Standard delivery fee: <strong>1.500 BHD \u2013 2.500 BHD<\/strong>, depending on location.<\/li>\n\n\n\n<li>Free delivery may be offered for large orders or corporate clients (case-by-case).<\/li>\n<\/ul>\n\n\n\n<p><strong>Timelines<\/strong><\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Delivery time across Bahrain: <strong>1\u20133 business days<\/strong><\/li>\n\n\n\n<li>Same-day delivery is available for urgent orders upon request (extra fee may apply).<\/li>\n<\/ul>\n\n\n\n<p><strong>Methods<\/strong><\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Local delivery is handled through:\n<ul class=\"wp-block-list\">\n<li>Our in-house delivery fleet<\/li>\n\n\n\n<li>Or approved third-party couriers<\/li>\n<\/ul>\n<\/li>\n\n\n\n<li>Customers will receive SMS\/WhatsApp updates once the order is en route.<\/li>\n<\/ul>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<p><strong>3. Return Shipping Costs (Refunds &amp; Exchanges)<\/strong><\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>If the return is due to:\n<ul class=\"wp-block-list\">\n<li>A product defect,<\/li>\n\n\n\n<li>Wrong item received,<\/li>\n\n\n\n<li>Or an error from our side \u2192 <strong>Return shipping is free<\/strong>.<\/li>\n<\/ul>\n<\/li>\n\n\n\n<li>If the return or exchange is due to customer preference (wrong size, wrong product ordered, etc.):\n<ul class=\"wp-block-list\">\n<li>The customer is responsible for the <strong>return shipping cost<\/strong>.<\/li>\n<\/ul>\n<\/li>\n\n\n\n<li>International return shipping fees may be significantly higher and are the customer\u2019s responsibility unless the error is from our side.<\/li>\n<\/ul>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<p><strong>Refund Policy<\/strong><\/p>\n\n\n\n<p><strong>Is Refund Allowed?<\/strong><\/p>\n\n\n\n<p>Yes, refunds are allowed under the following conditions:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>The product is unused, unopened, and in its original packaging.<\/li>\n\n\n\n<li>The request is made within <strong>7 days<\/strong> of receiving the order.<\/li>\n\n\n\n<li>Defective or incorrect items qualify for full refunds.<\/li>\n<\/ul>\n\n\n\n<p><strong>Method &amp; Procedure<\/strong><\/p>\n\n\n\n<ol start=\"1\" class=\"wp-block-list\">\n<li>Email us at <a href=\"mailto:support@albaytplastic.com\"><strong>support@albaytplastic.com<\/strong><\/a> or via our contact form.<\/li>\n\n\n\n<li>Provide order number, item details, and reason for refund.<\/li>\n\n\n\n<li>Our team will review and approve\/decline the request within <strong>1\u20132 business days<\/strong>.<\/li>\n\n\n\n<li>If approved, the customer must return the product using the specified method.<\/li>\n\n\n\n<li>Once returned items are received and inspected, a refund will be issued.<\/li>\n<\/ol>\n\n\n\n<p><strong>Terms &amp; Timelines<\/strong><\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Approved refunds will be processed within <strong>5\u201310 business days<\/strong>.<\/li>\n\n\n\n<li>Refunds will be issued to:\n<ul class=\"wp-block-list\">\n<li>The original payment method (credit\/debit card), or<\/li>\n\n\n\n<li>Bank transfer for cash-on-delivery orders.<\/li>\n<\/ul>\n<\/li>\n\n\n\n<li>Shipping fees are non-refundable unless the error is on our side.<\/li>\n<\/ul>\n\n\n\n<p><strong>Processing Time<\/strong><\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>From the day the returned product is received: <strong>5\u201310 business days<\/strong><\/li>\n\n\n\n<li>International refunds may require additional bank processing time.<\/li>\n<\/ul>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<p><strong>Exchange Policy<\/strong><\/p>\n\n\n\n<p><strong>Is Exchange Allowed?<\/strong><\/p>\n\n\n\n<p>Yes, exchanges are allowed for:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Wrong size<\/li>\n\n\n\n<li>Wrong product ordered<\/li>\n\n\n\n<li>Defective items<\/li>\n\n\n\n<li>Product variations (when available)<\/li>\n<\/ul>\n\n\n\n<p><strong>Method &amp; Procedure<\/strong><\/p>\n\n\n\n<ol start=\"1\" class=\"wp-block-list\">\n<li>Submit an exchange request within <strong>7 days<\/strong> of receiving the order.<\/li>\n\n\n\n<li>Provide item details and the product you wish to exchange with.<\/li>\n\n\n\n<li>Items must be unused and in original packaging.<\/li>\n\n\n\n<li>Customer ships back the item (unless the mistake is from our side).<\/li>\n\n\n\n<li>Replacement item is sent after we receive the returned product.<\/li>\n<\/ol>\n\n\n\n<p><strong>Terms &amp; Timelines<\/strong><\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Exchange approval: <strong>1\u20132 business days<\/strong><\/li>\n\n\n\n<li>Replacement processing: <strong>1\u20133 business days<\/strong><\/li>\n\n\n\n<li>Delivery timelines depend on local or international destination.<\/li>\n<\/ul>\n\n\n\n<p><strong>Overpayment &amp; Underpayment Scenarios<\/strong><\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Overpayment:<\/strong>\n<ul class=\"wp-block-list\">\n<li>The difference will be refunded to the original payment method.<\/li>\n<\/ul>\n<\/li>\n\n\n\n<li><strong>Underpayment:<\/strong>\n<ul class=\"wp-block-list\">\n<li>The customer will receive a payment link to pay the remaining balance before the replacement item is dispatched.<\/li>\n<\/ul>\n<\/li>\n<\/ul>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<p><strong>Cancellation Policy<\/strong><\/p>\n\n\n\n<p><strong>Is Cancellation Allowed?<\/strong><\/p>\n\n\n\n<p>Yes, cancellations are allowed if:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>The order has not yet been processed or dispatched.<\/li>\n\n\n\n<li>Custom-printed or special-order products <strong>cannot be cancelled<\/strong> once production begins.<\/li>\n<\/ul>\n\n\n\n<p><strong>Method &amp; Procedure<\/strong><\/p>\n\n\n\n<ol start=\"1\" class=\"wp-block-list\">\n<li>Contact us immediately via email or WhatsApp.<\/li>\n\n\n\n<li>Provide your order number and reason for cancellation.<\/li>\n\n\n\n<li>If the order has not been shipped, it will be cancelled and refunded.<\/li>\n\n\n\n<li>Shipped orders cannot be cancelled; they must follow the refund\/exchange process.<\/li>\n<\/ol>\n\n\n\n<p><strong>Terms &amp; Timelines<\/strong><\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Cancellation requests must be made within <strong>12 hours<\/strong> of placing the order or before dispatch.<\/li>\n\n\n\n<li>Custom-made items follow separate terms due to manufacturing.<\/li>\n<\/ul>\n\n\n\n<p><strong>Refund Processing Time<\/strong><\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Approved cancellations will be refunded within <strong>5\u201310 business days<\/strong>.<\/li>\n\n\n\n<li>Refunds will be issued through the original payment method.<\/li>\n<\/ul>","protected":false},"excerpt":{"rendered":"<p>AlBaytPlastic.comBrand of Al Aliaa Plastic Factory W.L.L Shipping &amp; Delivery Policy 1. International Shipping Cost Timelines Methods 2. Local Shipping (Bahrain) Cost Timelines Methods 3. Return Shipping Costs (Refunds &amp; Exchanges) Refund Policy Is Refund Allowed? Yes, refunds are allowed under the following conditions: Method &amp; Procedure Terms &amp; Timelines Processing Time Exchange Policy Is [&hellip;]<\/p>","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"footnotes":""},"class_list":["post-5200","page","type-page","status-publish","hentry"],"acf":[],"_links":{"self":[{"href":"https:\/\/albaytplastic.com\/ar\/wp-json\/wp\/v2\/pages\/5200","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/albaytplastic.com\/ar\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/albaytplastic.com\/ar\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/albaytplastic.com\/ar\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/albaytplastic.com\/ar\/wp-json\/wp\/v2\/comments?post=5200"}],"version-history":[{"count":1,"href":"https:\/\/albaytplastic.com\/ar\/wp-json\/wp\/v2\/pages\/5200\/revisions"}],"predecessor-version":[{"id":5830,"href":"https:\/\/albaytplastic.com\/ar\/wp-json\/wp\/v2\/pages\/5200\/revisions\/5830"}],"wp:attachment":[{"href":"https:\/\/albaytplastic.com\/ar\/wp-json\/wp\/v2\/media?parent=5200"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}